Meet Nox Richmond
Welcome to Trellis! I'm glad you're here.
My whole life, I've strived to empower those around me, and that is exactly why I started Trellis. When I attended the Wharton School of Business at the University of Pennsylvania (W'23), I learned the ins and outs of marketing and operations, but I didn't want to "take my talents to South Beach." I wanted to give back to Northeast Ohio and the small businesses that are the heart of our community.
I am motivated by the challenges that small businesses face - needing to compete with companies that have endless budgets and resources. I find true joy in bringing together the art and science of marketing, allowing me to use all sides of my brain to find creative solutions for those looking to make a difference.
Our Story
My journey with Trellis began by supporting my cousin's small business. I saw firsthand what so many talented business owners face: they are brilliant at their craft, but the demands of marketing and operations can pull them away from what they do best.
In working with him, I discovered a process that consistently delivers results for the small businesses I've supported. By listening to his expertise, brainstorming together, and using his data to find custom solutions, we were able to create clarity, structure, and momentum. It was a true partnership.
That's why Trellis exists today. We're here to be that trusted partner for small businesses, providing the support you need so you can feel empowered and get back to your passion.
Our Approach
At Trellis, we believe that the best support begins with listening and learning from our clients. We don't believe in one-size-fits-all solutions or complicated processes. Our approach is clear and straightforward, so you know exactly what to expect.
Listen & Learn
We take the time to truly understand your business and your goals. Our process is collaborative, and it begins by listening to your unique story, challenges, and aspirations. We get to know your business inside and out, so we can build a plan that's made just for you.
Insight & Strategy
We take the data and research from the learning stage to uncover new insights about your business and your audience. We'll present you with a clear, custom strategy that outlines a path forward, so you'll feel confident about the plan before we even get started.
Plan & Execute
With a clear strategy in place, we handle the implementation for you. We function as an extension of your business, ensuring you have the clarity and structure you need to feel confident about your business's future.